Privacy Policy

SuiFit Privacy Policy

This Privacy Policy explains how SuiFit may collect, use, share, retain and protect personal data when you use the SuiFit website, mobile application and related digital services.

1. Service provider information

Trade Name: SuiFit
Commercial Registration No.: 7054113456
Official Website: www.suifit.com
Official Email: hello@suifit.com

2. Personal data we may collect

• Name, email address, phone number and account information.
• Subscription, purchase and transaction information where applicable.
• Age or date of birth where necessary.
• Height, weight, fitness goals, exercise, activity, performance and progress information.
• Health-related information voluntarily provided by you.
• Body images, videos, movement or posture information where supported.
• Information generated through AI-powered features.
• Device, operating system, IP address, usage and interaction information.
• Customer-support communications and information used to prevent fraud, abuse or unauthorized activity.

3. Why we process personal data

• Creating and managing user accounts.
• Providing and personalizing SuiFit services.
• Creating fitness programs, recommendations and AI-powered features.
• Analyzing body images when a user requests a supported feature.
• Tracking progress and providing customer support.
• Improving the platform, protecting security, preventing misuse and complying with legal requirements.
• Sending service-related notifications and, where legally permitted, marketing communications.

4. Body images, health data and AI

Where supported, users may voluntarily provide body images, health or fitness information for analysis, progress tracking or personalized services. SuiFit processes this information only to the extent necessary for the requested feature or another lawful purpose. SuiFit does not assume that uploaded body images may automatically be used to train AI models or for unrelated commercial purposes. Where separate consent is legally required, it will be requested clearly.

5. Legal basis and consent

SuiFit processes personal data using legal grounds permitted under the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations, depending on the processing activity. Where consent is the applicable legal basis, it will be requested before the relevant processing takes place. Where processing is based on consent, you may withdraw that consent through the mechanisms made available by SuiFit.

6. Service providers and sharing

SuiFit may use third-party providers for hosting, infrastructure, payment processing, subscription management, AI services, image processing, analytics, email and notifications, customer support, cybersecurity, fraud prevention and cloud storage. Personal data is shared only to the extent reasonably necessary for the relevant purpose and in accordance with applicable legal requirements.

7. Payment data

Where payment services are used, payment information may be processed by approved payment providers such as Geidea. Where supported, tokenization may be used for recurring payments rather than storing sensitive payment-card information with SuiFit.

8. International data transfers

Some technology or service providers may be located outside the Kingdom of Saudi Arabia. Where personal data is transferred outside the Kingdom, SuiFit will follow the applicable requirements of the Saudi PDPL and its regulations, including appropriate safeguards where required.

9. Data retention and security

SuiFit retains personal data only for as long as necessary for the purposes for which it was collected or as required or permitted by applicable law. Reasonable technical and organizational measures may include access controls, authentication, encryption where appropriate, permission management, security monitoring, backups and incident-response procedures.

10. Your privacy rights

Subject to applicable Saudi law and the circumstances of the processing, individuals may have rights including the right to be informed, access personal data, request correction, request destruction where applicable, obtain personal data in accordance with applicable requirements, and withdraw consent where consent is the legal basis.

11. Cookies and similar technologies

The SuiFit website and applications may use cookies or similar technologies for website operation, authentication, preferences, account security, analytics, performance monitoring, user-experience improvements and marketing measurement where permitted.

12. Marketing communications

Where permitted by law, SuiFit may send promotional offers and updates. You may unsubscribe using the mechanism included in the communication. Opting out of marketing does not prevent essential account, payment, security or service communications.

13. Privacy requests and complaints

To exercise privacy rights, submit a privacy request or raise a concern about personal-data processing, contact hello@suifit.com. SuiFit may request information needed to verify identity before processing a request.